Creating great visitor experiences : a guide for museums, parks, zoos, gardens, & libraries

Hi all, I have a personal copy of this book in my office, if anyone's interested. It brings retail concepts to bear on libraries. It is a light read - takes a day at most - and insightful, I thought. Creating great visitor experiences : a guide for museums, parks, zoos, gardens, & libraries

Watch and Learn

An informative video made by University of Kansas about treating your library materials right!
University of Kansas Preservation Video